2 - 24/7 Service Guard for Dynatrace

Updated 2 months ago by Michael Cretzman

Harness 24/7 Service Guard monitors your live applications, catching problems that surface minutes or hours following deployment. For more information, see 24/7 Service Guard Overview.

You can add your Dynatrace monitoring to Harness 24/7 Service Guard in your Harness Application Environment. For a setup overview, see 1 - Dynatrace Connection Setup.

This section assumes you have a Harness Application set up and containing a Service and Environment. For steps on setting up a Harness Application, see Application Checklist.

24/7 Service Guard Setup

To set up 24/7 Service Guard for Dynatrace, do the following:

  1. Ensure that you have added Dynatrace as a Harness Verification Provider, as described in Verification Provider Setup.
  2. In your Harness Application, ensure that you have added a Service, as described in Services. For 24/7 Service Guard, you do not need to add an Artifact Source to the Service, or configure its settings. You simply need to create a Service and name it. It will represent your application for 24/7 Service Guard.
  3. In your Harness Application, click Environments.
  4. In Environments, ensure that you have added an Environment for the Service you added. For steps on adding an Environment, see Environments.
  5. Click the Environment for your Service. Typically, the Environment Type is Production.
  6. In the Environment page, locate 24/7 Service Guard.
  7. In 24/7 Service Guard, click Add Service Verification, and then click Dynatrace. The Dynatrace dialog appears.

Fill out the dialog. The Dynatrace dialog has the following fields.

Field

Description

Display Name

The name that will identify this service on the Continuous Verification dashboard. Use a name that indicates the environment and monitoring tool, such as Dynatrace.

Service

The Harness Service to monitor with 24/7 Service Guard.

Dynatrace Server

This dropdown contains the names of the Dynatrace verification providers you added, as described above.

Select the name of the Dynatrace verification provider that monitors the application defined in the Harness Service you selected in Service.

Service Methods

Enter the SERVICE_METHOD IDs of your key transactions. These are the service methods (key business transactions) you want to verify in addition to a verification time period (the default is 15 minutes).

Harness is working with Dynatrace to update their API so you can just select an application or service name and it will automatically verify all key business transactions associated by default.

To find the SERVICE_METHOD ID of a transaction, do the following:

  1. In Dynatrace, click Transactions & services.
  2. In All monitored services, click the name of the service you are monitoring.
  3. In the service's page, click a hotspot in Hotspots in selected timeframe.
  4. In the Details page, go to the URL in the browser location field, and copy the SERVICE_METHOD-number for the service.
  5. In Harness, paste that number into the Service Methods field of the Dynatrace dialog.
  6. Repeat these steps for all the hotspots you want to use when verifying your Service.

Algorithm Sensitiivty

See CV Strategies, Tuning, and Best Practices.

Enable 24/7 Service Guard

Enable this setting to turn on 24/7 Service Guard. If you simply want to set up 24/7 Service Guard, but not enable it, leave this setting disabled.

When you are finished, the dialog will look something like this:

Click Test. Harness verifies the settings you entered.

Click SUBMIT. The Dynatrace 24/7 Service Guard is added.

To see the running 24/7 Service Guard analysis, click Continuous Verification.

The 24/7 Service Guard dashboard displays the production verification results.

Next Step


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